# How can I export raw data in WISE Studio (Wise-2460)? The "Export CSV File" button is disabled even after data collection

**URL:** https://forum.wise-paas.advantech.com/t/how-can-i-export-raw-data-in-wise-studio-wise-2460-the-export-csv-file-button-is-disabled-even-after-data-collection/1578
**Category:** MachineUnite/PMS/Portal Inspection
**Created:** [May 29, 2025, 1:37pm UTC](https://forum.wise-paas.advantech.com/t/how-can-i-export-raw-data-in-wise-studio-wise-2460-the-export-csv-file-button-is-disabled-even-after-data-collection/1578 "2025-05-29T13:37:16Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![Cristian\_Stanhaus](https://avatars.discourse-cdn.com/v4/letter/c/f14d63/32.png) [@Cristian\_Stanhaus](https://forum.wise-paas.advantech.com/u/Cristian_Stanhaus)
#### Post date: [May 29, 2025, 1:37pm UTC](https://forum.wise-paas.advantech.com/t/how-can-i-export-raw-data-in-wise-studio-wise-2460-the-export-csv-file-button-is-disabled-even-after-data-collection/1578/1 "2025-05-29T13:37:16Z")

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I am able to query and visualize the raw data successfully in the chart panel of WISE Studio, but the “Export CSV File” button remains grayed out and inactive. Is there any specific step required to enable this export feature?

 ![image](https://canada1.discourse-cdn.com/flex032/uploads/wisepaasforum/original/1X/5f8984ce31a4af606604839c2370e8cbc976c8aa.png)

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### Author: ![Simon\_Chiu](https://avatars.discourse-cdn.com/v4/letter/s/54ee81/32.png) [@Simon\_Chiu](https://forum.wise-paas.advantech.com/u/Simon_Chiu)
#### Post date: [June 2, 2025, 5:31am UTC](https://forum.wise-paas.advantech.com/t/how-can-i-export-raw-data-in-wise-studio-wise-2460-the-export-csv-file-button-is-disabled-even-after-data-collection/1578/2 "2025-06-02T05:31:03Z")

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Hi there,

This forum is to focus on WISE-IoT software.  
According to your question, please use the link below to find corresponding IIoT contact window.  
[Contact us in Worldwide - Advantech](https://www.advantech.com/en/contact)

Thanks
