# \[iEMS\] How to Add a New Language

**URL:** <https://forum.wise-paas.advantech.com/t/iems-how-to-add-a-new-language/1660>\
**Category:** ECOWatch/HVAC\
**Tags:** iEMS\
**Created:** [January 6, 2026, 8:22am UTC](https://forum.wise-paas.advantech.com/t/iems-how-to-add-a-new-language/1660 "2026-01-06T08:22:38Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![jacey\_xiao](https://avatars.discourse-cdn.com/v4/letter/j/c89c15/32.png) [@jacey\_xiao](https://forum.wise-paas.advantech.com/u/jacey_xiao)\
**Post date:** [January 6, 2026, 8:22am UTC](https://forum.wise-paas.advantech.com/t/iems-how-to-add-a-new-language/1660/1 "2026-01-06T08:22:39Z")

</div>

The system currently supports three default languages: Simplified Chinese, Traditional Chinese, and English.

If you need additional languages, you can import them manually.

Here’s how:

1. Log in to Desk and click the gear icon in the top-right corner to enter **Admin Setting**  

2. Go to **Personalization → Language Settings → Import Language**  

3. Select the target **Org** and **Service**  
_Note: Desk is a required service_\*  

4. Click **Download File** to get the language template

5. Edit the file and upload it back to the system  

6. Log out and log in again to apply the changes
