The system currently supports three default languages: Simplified Chinese, Traditional Chinese, and English.
If you need additional languages, you can import them manually.
Here’s how:
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Log in to Desk and click the gear icon in the top-right corner to enter Admin Setting
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Go to Personalization → Language Settings → Import Language
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Select the target Org and Service
Note: Desk is a required service*
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Click Download File to get the language template
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Edit the file and upload it back to the system
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Log out and log in again to apply the changes
